All Systems Operational
BetterCloud ? Operational
Core Services   ? Operational
Alerts   Operational
Directory   Operational
Files   Operational
Workflows   Operational
Privileges   Operational
Audit Logs   Operational
Connectors Operational
Atlassian   Operational
Box   Operational
Dropbox   Operational
Google   Operational
Namely   Operational
Office 365   Operational
Okta   Operational
Salesforce   Operational
Slack   Operational
Zendesk   Operational
Live Chat Widget   Operational
BetterCloud for G Suite   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2018

No incidents reported today.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018
Resolved - We have worked with Google to resolve the issue that was preventing users from being subscribed for Drive push notifications, and Drive data should be syncing regularly as expected. If you have any questions, please contact Support: support@bettercloud.com
Jun 18, 10:57 EDT
Update - We are continuing to work with Google to investigate failures when registering users for Drive push notifications and will provide another update as soon as we hear back from them. If you have any questions, please contact Support: support@bettercloud.com
Jun 15, 17:57 EDT
Investigating - We are currently working with Google to investigate failures when registering users for Drive push notifications. If a user's subscription to push notifications expires, updates to their documents will not sync into BetterCloud until the domain's full sync. In g.bettercloud.com this is every 7 days. If you are on our Limited Preview program for Drive in app.bettercloud.com, the full sync will run every 3 days. We apologize for any inconvenience and will provide another update as soon as we hear back from Google. If you have any questions, please contact Support: support@bettercloud.com
Jun 15, 09:02 EDT
Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018
Resolved - Slack has resolved the issue that was affecting their push notifications. File and user updates are once again syncing as expected. Updates that were not processed during the outage will sync within the next 14 days during the next scheduled full sync. If you have any questions, or need to expedite updates that were missed during the outage, please contact Support: support@bettercloud.com
Jun 13, 14:40 EDT
Investigating - We are currently working with Slack to investigate an issue receiving some data via push notifications. Until this is resolved, updates to Slack files and users will sync during our scheduled full syncs every 14 days. We apologize for any inconvenience and will provide another update by tomorrow at the latest. If you have any questions, please contact Support: support@bettercloud.com
Jun 12, 17:55 EDT
Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.