We have identified the chat widget outage as likely related to a wide-scale Internet disruption (see downdetector.com ). Until this is resolved, please continue to email firstname.lastname@example.org to contact our Support team.
Posted Jul 17, 2020 - 18:01 EDT
We are experiencing an issue with our in-app chat support widget. Until it's fixed, you can reach our support team by emailing email@example.com. We will update this incident as soon as we have more information.