BetterCloud Status

All Systems Operational

BetterCloud Operational

Core Services Operational

Alerts Operational

Directory Operational

Files Operational

Workflows Operational

Privileges Operational

Audit Logs Operational

Platform API Operational

Integrations Operational

Box Operational

Dropbox Operational

Google Operational

Namely Operational

Office 365 Operational

Okta Operational

Salesforce Operational

Slack Operational

Zendesk Operational

Zoom Operational

Live Chat Widget Operational

BetterCloud for G Suite Operational

General Information Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Workflow Maintenance Apr 4, 17:00-20:00 EDT

We have rescheduled the previously postponed maintenance for tomorrow, Saturday, April 4th from 5pm ET to 8pm ET. We apologize for the short notice and initial postponement due to circumstances beyond our control. Within this window, customers may be unable to create, update, and delete Workflows, run Actions, and run On-Demand Workflows. Workflows configured to trigger based on Alerts or Events will be delayed until the maintenance is complete. If you have any questions, please contact our Support Team.
Posted on Apr 3, 11:48 EDT

Past Incidents

Apr 3, 2020

No incidents reported today.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

Okta Login

Resolved - We have fixed an issue that was preventing users from logging into BetterCloud with their Okta credentials. Users should once again be able to sign into BetterCloud with Okta. If you have any questions or concerns, please contact our Support team.
Mar 30, 09:34 EDT

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

Workflow Maintenance

Completed - The maintenance scheduled for tomorrow, Saturday, March 28th, has been postponed. We will post a new notice when the date and time are set. If you have any questions, please contact our Support Team.
Mar 27, 12:36 EDT

Scheduled - We have maintenance scheduled for Saturday, March 28th from 5pm ET to 8pm ET. Within this window, customers may be unable to create, update, and delete Workflows, run Actions, and run On-Demand Workflows. Workflows configured to trigger based on Alerts or Events will be delayed until the maintenance is complete. If you have any questions, please contact our Support Team.
Mar 23, 13:03 EDT

Mar 26, 2020

Google Service Disruption

Resolved - Google has resolved their G Suite and Google Cloud service disruptions. The impact on BetterCloud functionality was minimal. We can confirm Actions and Workflows are working normally. If you have any questions, please contact the Support team.
Mar 26, 14:07 EDT

Monitoring - Google has reported G Suite and Google Cloud service disruptions. We are currently investigating whether this has impacted any Actions or Workflows. We are monitoring closely and have only observed intermittent delays in logging in to BetterCloud at this time. If you have any questions, please contact the Support team.
Mar 26, 13:09 EDT

Okta Login

Resolved - We have addressed an issue that was preventing users from logging into BetterCloud with their Okta credentials. This issue is now resolved and the ability to log into BetterCloud with Okta credentials has been restored. If you have any questions or concerns, please contact our Support team.
Mar 26, 10:56 EDT

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.