BetterCloud Status

All Systems Operational

BetterCloud Operational

Core Services Operational

Alerts Operational

Directory Operational

Files Operational

Workflows Operational

Privileges Operational

Audit Logs Operational

Connectors Operational

Atlassian Operational

Box Operational

Dropbox Operational

Google Operational

Namely Operational

Office 365 Operational

Okta Operational

Salesforce Operational

Slack Operational

Zendesk Operational

Live Chat Widget Operational

BetterCloud for G Suite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 16, 2018

No incidents reported today.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

Can't Access BetterCloud

Resolved - We have resolved the issue that was preventing users from accessing BetterCloud. We appreciate your patience. If you have any questions, please contact Support: support@bettercloud.com
Aug 14, 14:36 EDT

Monitoring - We have taken action to fix the issue that was preventing users from accessing BetterCloud, and we are monitoring to ensure that everything is back to normal. If you have any questions, please contact Support: support@bettercloud.com
Aug 14, 14:23 EDT

Identified - We have identified the root cause of the issue that is preventing users from accessing BetterCloud, and our team is working on a fix. If you have any questions, please contact Support: support@bettercloud.com
Aug 14, 13:40 EDT

Investigating - We are currently investigating an issue that is preventing users from accessing BetterCloud. We apologize for any inconvenience and will provide another update as soon as we have more information. If you have any questions, please contact Support: support@bettercloud.com
Aug 14, 13:24 EDT

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

Access Issues

Resolved - We have resolved the issue that was preventing users from accessing BetterCloud. Thanks for bearing with us. If you have any questions or concerns, please contact Support: support@bettercloud.com
Aug 10, 16:27 EDT

Investigating - We are currently investigating an issue that may prevent users from logging into BetterCloud. We will provide another update as soon as we have more information. If you have any questions, please contact Support: support@bettercloud.com
Aug 10, 15:32 EDT

Aug 9, 2018

No incidents reported.

Aug 8, 2018

Known Issue with Newly Created G Suite Users

Resolved - Google has resolved the issue causing some newly created users to be placed in the "null" Organizational Unit. If you're still experiencing this issue, or have any questions/concerns, please contact the BetterCloud Support Team at support@bettercloud.com.
Aug 8, 16:59 EDT

Identified - Google is aware of an issue causing some newly created users to be placed in the "null" Organizational Unit, which may be affecting BetterCloud users. They are releasing a fix soon. We'll continue to provide updates here as we have them.
Aug 8, 11:50 EDT

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.