BetterCloud Status

Workflow/Action UI Outage

Investigating - We are currently investigating an issue that is impacting the Workflows and Action menu UI in app.bettercloud.com, including On Demand Workflows. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
May 04, 2026 - 09:14 EDT

User Automation Partial Outage

Core Services Operational

Alerts Operational

Directory Operational

Files Operational

Workflows Partial Outage

Privileges Operational

Audit Logs Operational

Platform API Operational

Applications Operational

Dashboard Operational

Data Protection Operational

Global Search Operational

Workflow Activity Feed Operational

Content Scanning Operational

Spend Optimization Operational

File Governance Operational

Google Administration Operational

Live Chat Widget Operational

Help Center Operational

Integrations Operational

Atlassian Operational

Azure AD Operational

BambooHR Operational

Box Operational

Docusign Operational

Dropbox Operational

Google Operational

Namely Operational

Office 365 Operational

Okta Operational

OneLogin Operational

Salesforce Operational

Slack Operational

Zendesk Operational

Zoom Operational

Workday Operational

Slack Enterprise Grid Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 4, 2026

Unresolved incident: Workflow/Action UI Outage.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

User Automation: Certain Workflows Not Triggering

Resolved - We have resolved the issue preventing certain Workflows from triggering. All Workflows that were expected to trigger during the outage have been reprocessed. Thank you for your patience and understanding. If you have any questions or concerns, please reach out to support@bettercloud.com
May 1, 23:42 EDT

Update - We are still actively troubleshooting an issue that is preventing certain types of Workflows from triggering. We apologize for any inconvenience this is causing, and will provide another update as soon as possible. If you have any questions, please contact support by emailing support@bettercloud.com.
May 1, 20:16 EDT

Investigating - We are currently investigating an issue that is preventing certain types of Workflows from triggering. Specifically Workflows set to trigger from BambooHR or Custom Attribute related events are affected. We apologize for any inconvenience this is causing and will provide another update as soon as possible. If you have any questions, please contact support by emailing support@bettercloud.com.
May 1, 15:15 EDT

Apr 30, 2026

Workflow/Action Delays

Resolved - We have implemented a fix for the issue causing delays in action execution for a subset of customers. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com.
Apr 30, 19:11 EDT

Investigating - We are currently experiencing delays in action execution. Our team is actively investigating the root cause and working to restore normal processing as quickly as possible. We will provide updates here as soon as more information becomes available. If you have any questions, please email our support team at support@bettercloud.com.
Apr 30, 17:32 EDT

Apr 29, 2026

No incidents reported.

Apr 28, 2026

Workflow email notifications are not sending

Resolved - This incident has been resolved.
Apr 28, 09:25 EDT

Update - We have implemented a fix for the workflow notification issue and are monitoring to ensure it is resolved. If you have any questions, please contact our Support Team at support@bettercloud.com
Apr 27, 09:38 EDT

Monitoring - We are investigating an issue that is preventing Workflow email notifications from sending for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com
Apr 24, 17:11 EDT

Apr 27, 2026

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

Apr 23, 2026

No incidents reported.

Apr 22, 2026

Live Chat Outage

Resolved - This incident has been resolved.
Apr 22, 16:34 EDT

Identified - Chat is currently unavailable due to an outage with our Chat provider, Olark (https://status.olark.com/). Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.
Apr 22, 10:30 EDT

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.