All Systems Operational
BetterCloud ? Operational
Core Services ? Operational
Alerts Operational
Directory Operational
Files Operational
Workflows Operational
Privileges Operational
Audit Logs Operational
Platform API Operational
Integrations Operational
Box Operational
Dropbox Operational
Google Operational
Namely Operational
Office 365 Operational
Okta Operational
Salesforce Operational
Slack Operational
Zendesk Operational
Zoom Operational
Live Chat Widget Operational
BetterCloud for G Suite ? Operational
General Information ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workflow Maintenance Apr 4, 17:00-20:00 EDT
We have rescheduled the previously postponed maintenance for tomorrow, Saturday, April 4th from 5pm ET to 8pm ET. We apologize for the short notice and initial postponement due to circumstances beyond our control. Within this window, customers may be unable to create, update, and delete Workflows, run Actions, and run On-Demand Workflows. Workflows configured to trigger based on Alerts or Events will be delayed until the maintenance is complete. If you have any questions, please contact our Support Team.
Posted on Apr 3, 11:48 EDT
Past Incidents
Apr 3, 2020

No incidents reported today.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020
Resolved - We have fixed an issue that was preventing users from logging into BetterCloud with their Okta credentials. Users should once again be able to sign into BetterCloud with Okta. If you have any questions or concerns, please contact our Support team.
Mar 30, 09:34 EDT
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Completed - The maintenance scheduled for tomorrow, Saturday, March 28th, has been postponed. We will post a new notice when the date and time are set. If you have any questions, please contact our Support Team.
Mar 27, 12:36 EDT
Scheduled - We have maintenance scheduled for Saturday, March 28th from 5pm ET to 8pm ET. Within this window, customers may be unable to create, update, and delete Workflows, run Actions, and run On-Demand Workflows. Workflows configured to trigger based on Alerts or Events will be delayed until the maintenance is complete. If you have any questions, please contact our Support Team.
Mar 23, 13:03 EDT
Mar 26, 2020
Resolved - Google has resolved their G Suite and Google Cloud service disruptions. The impact on BetterCloud functionality was minimal. We can confirm Actions and Workflows are working normally. If you have any questions, please contact the Support team.
Mar 26, 14:07 EDT
Monitoring - Google has reported G Suite and Google Cloud service disruptions. We are currently investigating whether this has impacted any Actions or Workflows. We are monitoring closely and have only observed intermittent delays in logging in to BetterCloud at this time. If you have any questions, please contact the Support team.
Mar 26, 13:09 EDT
Resolved - We have addressed an issue that was preventing users from logging into BetterCloud with their Okta credentials. This issue is now resolved and the ability to log into BetterCloud with Okta credentials has been restored. If you have any questions or concerns, please contact our Support team.
Mar 26, 10:56 EDT
Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.