BetterCloud Status

Google Directory Syncs Delays

Update - We are currently investigating an issue that may be intermittently affecting Google directory syncs for some customers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Mar 29, 2023 - 15:05 EDT

Investigating - We are currently investigating an issue that may be intermittently affecting Google directory syncs for some customers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Mar 29, 2023 - 15:02 EDT

BetterCloud Degraded Performance

Core Services Operational

Alerts Operational

Directory Degraded Performance

Files Operational

Workflows Operational

Privileges Operational

Audit Logs Operational

Platform API Operational

Applications Operational

Dashboard Operational

Data Protection Operational

Global Search Operational

Grids / User Interface Operational

Integrations Degraded Performance

Box Operational

Dropbox Operational

Google Degraded Performance

Namely Operational

Office 365 Operational

Okta Operational

Salesforce Operational

Slack Operational

Zendesk Operational

Zoom Operational

OneLogin Operational

Azure AD Operational

Live Chat Widget Operational

BetterCloud for G Suite Operational

General Information Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 29, 2023

Unresolved incident: Google Directory Syncs Delays.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

Workflow Actions Delayed

Resolved - We have monitored this issue overnight and all Workflow Action traffic is processing as expected. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.
Mar 23, 11:30 EDT

Investigating - We are investigating reports that Workflow Action delays re-surfaced for a subset of customers. We are working to resolve this issue and will provide updates as available. If you have any questions, please contact our Support Team at support@bettercloud.com
Mar 22, 19:51 EDT

Monitoring - Workflow Actions are now processing as expected. We are currently monitoring to ensure system stability, and will provide another update shortly. If you have any questions, please contact our Support Team at support@bettercloud.com
Mar 22, 16:37 EDT

Identified - We have identified the issue resulting in Workflow Actions being delayed for a subset number of customers and are working to resolve it. We will provide another update as soon as possible. If you have any questions, please contact our Support Team at support@bettercloud.com
Mar 22, 15:20 EDT

Investigating - We are investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com
Mar 22, 13:38 EDT

Mar 22, 2023

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.