All Systems Operational
BetterCloud ? Operational
Core Services   ? Operational
Alerts   Operational
Directory   Operational
Files   Operational
Workflows   Operational
Privileges   Operational
Audit Logs   Operational
Connectors Operational
Atlassian   Operational
Box   Operational
Dropbox   Operational
Google   Operational
Namely   Operational
Office 365   Operational
Okta   Operational
Salesforce   Operational
Slack   Operational
Zendesk   Operational
Live Chat Widget   Operational
BetterCloud for G Suite   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 12, 2018

No incidents reported today.

Dec 11, 2018
Resolved - Google has resolved the issue that was causing all Google Drive data transfers to fail, and they should be working as expected. Please contact Support if you have any questions: support@bettercloud.com
Dec 11, 09:01 EST
Monitoring - We are once again starting to see successful Google Drive data transfers in BetterCloud and the Google Admin Console. We will monitor to ensure that this issue has been fixed permanently before considering this incident to be resolved. If you have any questions, please contact Support: support@bettercloud.com
Dec 10, 15:20 EST
Identified - All Google Drive data transfers are failing after about 20 minutes, including those initiated in BetterCloud and directly in the Google Admin Console. We are reaching out to Google Support and will provide updates here. If you have any questions, please contact Support: support@bettercloud.com
Dec 10, 11:27 EST
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018
Resolved - We have resolved the issue that was preventing new Workflows from being created and existing Workflows from being edited or triggered, and everything should be back to normal. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com
Nov 30, 07:34 EST
Monitoring - We have taken action to fix the Workflows outage. The Workflow Manager and Workflow Builder should be working as expected. We are monitoring as we process the backlog of events we were unable to process during the outage. If you have any questions, please contact Support: support@bettercloud.com
Nov 29, 22:58 EST
Identified - We have identified the root cause of the Workflows outage, and our team is working on a fix. We will provide another update as soon as we have more information. If you have any questions, please contact Support: support@bettercloud.com
Nov 29, 20:24 EST
Investigating - We are currently investigating an issue that is preventing new Workflows from being created and existing Workflows from being edited or triggered. We will provide another update as soon as we have more information. If you have any questions, please contact Support: support@bettercloud.com
Nov 29, 19:09 EST
Nov 28, 2018
Resolved - While Auth0 has not yet marked today's incident as "Resolved," we have not observed any further authentication difficulty on our end. Users should be able to log into BetterCloud as expected. If you have any questions, please contact Support: support@bettercloud.com
Nov 28, 17:42 EST
Monitoring - Auth0 has taken action to fix the issue that was preventing users from logging into BetterCloud and they're monitoring to ensure things are back to normal. We will update here when they confirm the issue is resolved. If you have any questions, please contact Support: support@bettercloud.com
Nov 28, 14:34 EST
Identified - Auth0's Authentication API is experiencing an issue that is preventing users from logging into BetterCloud. You can follow their updates on the incident here. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Nov 28, 12:18 EST