Resolved -
We have resolved the issue affecting certain customers that was resulting in a File Governance insights data issue. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com.
Apr 16, 12:29 EDT
Monitoring -
We have taken action to resolve the issue affecting certain customers that was resulting in a File Governance insights data issue. We are monitoring the results and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Apr 15, 14:12 EDT
Identified -
We have identified an issue causing File Governance Insights data to be inaccurate for some customers. We are working towards a fix and will provide updates here as we know more. If you have any questions, please reach out to our support team by emailing support@bettercloud.com.
Apr 14, 13:44 EDT
Completed -
The scheduled maintenance has been completed.
Apr 14, 18:57 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:00 EDT
Scheduled -
Workflow and Action Functionality in User Automation (app.bettercloud.com) is set to undergo maintenance on Tuesday, April 14th 2026 from 6:00PM ET to 7:00PM ET.
Within this window, customers may experience the following behavior: - Delays processing and executing Workflows & Actions - Delays receiving and processing Extended Workflow Trigger Events
Note: All delayed Events/Workflows/Actions will resume once this maintenance is completed.
If you have any questions, please contact our Support Team by emailing support@bettercloud.com.
Apr 9, 14:10 EDT