BetterCloud Status

All Systems Operational

BetterCloud Operational

Core Services Operational

Alerts Operational

Directory Operational

Files Operational

Workflows Operational

Privileges Operational

Audit Logs Operational

Platform API Operational

Applications Operational

Dashboard Operational

Data Protection Operational

Global Search Operational

Grids / User Interface Operational

Workflow Activity Feed Operational

Content Scanning Operational

Integrations Operational

Atlassian Operational

Azure AD Operational

BambooHR Operational

Box Operational

Dropbox Operational

Google Operational

Namely Operational

Office 365 Operational

Okta Operational

OneLogin Operational

Salesforce Operational

Slack Operational

Zendesk Operational

Zoom Operational

Workday Operational

Slack Enterprise Grid Operational

Live Chat Widget Operational

BetterCloud for G Suite Operational

General Information Operational

Track Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

Live Chat Outage

Resolved - This incident has been resolved.
Jul 24, 15:15 EDT

Monitoring - Olark has implemented a fix and our Chat widget seems to be working normally again. We will monitor for awhile before resolving this incident, in case any issues recur.
Jul 24, 14:52 EDT

Identified - Chat is currently unavailable due to a Olark outage (https://status.olark.com/). Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.
Jul 24, 14:41 EDT

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

On Demand Workflows Not Executing

Resolved - We have monitored the issue that affected the On Demand Workflow experience, and consider it fully resolved. If you have any questions, please reach out to our support team by emailing support@bettercloud.com.
Jul 19, 16:18 EDT

Monitoring - We have identified and fixed the issue affecting the On Demand Workflow experience, and are monitoring for stability. Customers should now be able to execute all non-branching Workflows On Demand again.

We apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our support team by emailing support@bettercloud.com.
Jul 19, 14:20 EDT

Investigating - We are investigating reports of On Demand Workflows not executing as expected. Customers attempting to run Workflows that have conditions in them via the On Demand experience will not see an instance ID generated in the Workflow Activity Feed or Audit Logs. Workflows without conditions in them can still be run as expected.

We apologize for any inconvenience this may be causing and are working to remediate the issue as fast as possible. If you have any questions, please reach out to our support team by emailing support@bettercloud.com.
Jul 19, 12:49 EDT

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.