Resolved -
We have monitored this issue over the weekend and confirmed Workflow traffic is processing as expected. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.
Sep 25, 10:57 EDT
Monitoring -
We have identified and fixed the issue that resulted in Workflow instances being delayed for a subset of customers. All affected Workflows have progressed as expected. We are currently monitoring our system for stability. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com
Sep 22, 18:31 EDT
Investigating -
We are currently investigating an issue affecting a subset of customer's Workflow instances. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.
Sep 22, 17:59 EDT
Resolved -
This incident has been resolved.
Sep 21, 09:00 EDT
Monitoring -
We have taken action to fix the issue that was affecting certain on-demand-based workflows and a small subset of actions. We are currently monitoring the system. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Sep 7, 17:04 EDT
Investigating -
We are currently investigating an issue that may be affecting certain On-Demand-based Workflows and a small subset of actions. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please reach out support@bettercloud.com.
Sep 7, 12:24 EDT