BetterCloud Status

All Systems Operational

BetterCloud Operational

Core Services Operational

Alerts Operational

Directory Operational

Files Operational

Workflows Operational

Privileges Operational

Audit Logs Operational

Platform API Operational

Connectors Operational

Atlassian Operational

Box Operational

Dropbox Operational

Google Operational

Namely Operational

Office 365 Operational

Okta Operational

Salesforce Operational

Slack Operational

Zendesk Operational

Live Chat Widget Operational

BetterCloud for G Suite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 16, 2019

No incidents reported today.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

Directory Syncs

Resolved - The issue that was affecting our processing of User and Group updates has been resolved and everything should be back to normal. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com
Jul 10, 09:43 EDT

Monitoring - We have taken action to improve the issue that is affecting our processing of User and Group updates. We are monitoring to further asses the situation and will provide another update tomorrow. If you have any questions, please contact Support: support@bettercloud.com
Jul 9, 21:52 EDT

Investigating - We are currently investigating an issue that is preventing us from processing User and Group updates. Workflows and Alerts may not be triggering as expected. We will provide another update as soon as we have more information. If you have any questions, please contact Support: support@bettercloud.com
Jul 9, 17:55 EDT

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.

Jul 2, 2019

Registration Maintenance

Completed - The scheduled maintenance has been completed.
Jul 2, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 22:00 EDT

Update - Update: Maintenance is scheduled for Tuesday, July 2 from 10pm EDT to 11pm EDT. During this time, customers may not be able to log into or install BetterCloud. No data will be lost or omitted. If you have any questions, please contact Support: support@bettercloud.com
Jul 1, 17:29 EDT

Scheduled - We have maintenance scheduled for Tuesday, July 2 from 10pm EDT to Wednesday, July 3 12am EDT. During this time, customers will not be able to log into or install BetterCloud. No data will be lost or omitted. If you have any questions, please contact Support: support@bettercloud.com
Jul 1, 14:14 EDT

Chat Unavailable

Resolved - Cloudflare has resolved their issue and our support Chat widget has resumed normal operation.
Jul 2, 11:24 EDT

Monitoring - Cloudflare has implemented a fix and our Chat widget seems to be working normally again. We will monitor for awhile before resolving this incident, in case any issues recur.
Jul 2, 10:36 EDT

Identified - Chat is currently unavailable due to a Cloudflare outage (https://www.cloudflarestatus.com/). Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.
Jul 2, 09:59 EDT