BetterCloud Status

All Systems Operational

User Automation Operational

Core Services Operational

Alerts Operational

Directory Operational

Files Operational

Workflows Operational

Privileges Operational

Audit Logs Operational

Platform API Operational

Applications Operational

Dashboard Operational

Data Protection Operational

Global Search Operational

Workflow Activity Feed Operational

Content Scanning Operational

Spend Optimization Operational

File Governance Operational

Google Administration Operational

Live Chat Widget Operational

Help Center Operational

Integrations Operational

Atlassian Operational

Azure AD Operational

BambooHR Operational

Box Operational

Docusign Operational

Dropbox Operational

Google Operational

Namely Operational

Office 365 Operational

Okta Operational

OneLogin Operational

Salesforce Operational

Slack Operational

Zendesk Operational

Zoom Operational

Workday Operational

Slack Enterprise Grid Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 28, 2026

Workflow email notifications are not sending

Resolved - This incident has been resolved.
Apr 28, 09:25 EDT

Update - We have implemented a fix for the workflow notification issue and are monitoring to ensure it is resolved. If you have any questions, please contact our Support Team at support@bettercloud.com
Apr 27, 09:38 EDT

Monitoring - We are investigating an issue that is preventing Workflow email notifications from sending for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com
Apr 24, 17:11 EDT

Apr 27, 2026

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

Apr 23, 2026

No incidents reported.

Apr 22, 2026

Live Chat Outage

Resolved - This incident has been resolved.
Apr 22, 16:34 EDT

Identified - Chat is currently unavailable due to an outage with our Chat provider, Olark (https://status.olark.com/). Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.
Apr 22, 10:30 EDT

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

File Governance - Insights Data

Resolved - We have resolved the issue affecting certain customers that was resulting in a File Governance insights data issue. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com.
Apr 16, 12:29 EDT

Monitoring - We have taken action to resolve the issue affecting certain customers that was resulting in a File Governance insights data issue. We are monitoring the results and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Apr 15, 14:12 EDT

Identified - We have identified an issue causing File Governance Insights data to be inaccurate for some customers. We are working towards a fix and will provide updates here as we know more. If you have any questions, please reach out to our support team by emailing support@bettercloud.com.
Apr 14, 13:44 EDT

Apr 15, 2026

Apr 14, 2026

User Automation Maintenance

Completed - The scheduled maintenance has been completed.
Apr 14, 18:57 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:00 EDT

Scheduled - Workflow and Action Functionality in User Automation (app.bettercloud.com) is set to undergo maintenance on Tuesday, April 14th 2026 from 6:00PM ET to 7:00PM ET.

Within this window, customers may experience the following behavior:
- Delays processing and executing Workflows & Actions
- Delays receiving and processing Extended Workflow Trigger Events

Note: All delayed Events/Workflows/Actions will resume once this maintenance is completed.

If you have any questions, please contact our Support Team by emailing support@bettercloud.com.
Apr 9, 14:10 EDT