All Systems Operational
BetterCloud ? Operational
Core Services ? Operational
Alerts Operational
Directory Operational
Files Operational
Workflows Operational
Privileges Operational
Audit Logs Operational
Platform API Operational
Connectors Operational
Atlassian Operational
Box Operational
Dropbox Operational
Google Operational
Namely Operational
Office 365 Operational
Okta Operational
Salesforce Operational
Slack Operational
Zendesk Operational
Live Chat Widget Operational
BetterCloud for G Suite ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 16, 2019

No incidents reported today.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Resolved - The issue that was affecting our processing of User and Group updates has been resolved and everything should be back to normal. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com
Jul 10, 09:43 EDT
Monitoring - We have taken action to improve the issue that is affecting our processing of User and Group updates. We are monitoring to further asses the situation and will provide another update tomorrow. If you have any questions, please contact Support: support@bettercloud.com
Jul 9, 21:52 EDT
Investigating - We are currently investigating an issue that is preventing us from processing User and Group updates. Workflows and Alerts may not be triggering as expected. We will provide another update as soon as we have more information. If you have any questions, please contact Support: support@bettercloud.com
Jul 9, 17:55 EDT
Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.

Jul 2, 2019
Completed - The scheduled maintenance has been completed.
Jul 2, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 22:00 EDT
Update - Update: Maintenance is scheduled for Tuesday, July 2 from 10pm EDT to 11pm EDT. During this time, customers may not be able to log into or install BetterCloud. No data will be lost or omitted. If you have any questions, please contact Support: support@bettercloud.com
Jul 1, 17:29 EDT
Scheduled - We have maintenance scheduled for Tuesday, July 2 from 10pm EDT to Wednesday, July 3 12am EDT. During this time, customers will not be able to log into or install BetterCloud. No data will be lost or omitted. If you have any questions, please contact Support: support@bettercloud.com
Jul 1, 14:14 EDT
Resolved - Cloudflare has resolved their issue and our support Chat widget has resumed normal operation.
Jul 2, 11:24 EDT
Monitoring - Cloudflare has implemented a fix and our Chat widget seems to be working normally again. We will monitor for awhile before resolving this incident, in case any issues recur.
Jul 2, 10:36 EDT
Identified - Chat is currently unavailable due to a Cloudflare outage (https://www.cloudflarestatus.com/). Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.
Jul 2, 09:59 EDT