Update - We are currently investigating an issue that may be intermittently affecting Google directory syncs for some customers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Mar 29, 2023 - 15:05 EDT
Investigating - We are currently investigating an issue that may be intermittently affecting Google directory syncs for some customers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Mar 29, 2023 - 15:02 EDT
BetterCloud ? Degraded Performance
Core Services ? Operational
Alerts Operational
Directory Degraded Performance
Files Operational
Workflows Operational
Privileges Operational
Audit Logs Operational
Platform API Operational
Applications Operational
Dashboard Operational
Data Protection ? Operational
Global Search Operational
Grids / User Interface Operational
Integrations Degraded Performance
Box Operational
Dropbox Operational
Google Degraded Performance
Namely Operational
Office 365 Operational
Okta Operational
Salesforce Operational
Slack Operational
Zendesk Operational
Zoom Operational
OneLogin Operational
Azure AD Operational
Live Chat Widget Operational
BetterCloud for G Suite ? Operational
General Information ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2023

Unresolved incident: Google Directory Syncs Delays.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023
Resolved - We have monitored this issue overnight and all Workflow Action traffic is processing as expected. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.
Mar 23, 11:30 EDT
Investigating - We are investigating reports that Workflow Action delays re-surfaced for a subset of customers. We are working to resolve this issue and will provide updates as available. If you have any questions, please contact our Support Team at support@bettercloud.com
Mar 22, 19:51 EDT
Monitoring - Workflow Actions are now processing as expected. We are currently monitoring to ensure system stability, and will provide another update shortly. If you have any questions, please contact our Support Team at support@bettercloud.com
Mar 22, 16:37 EDT
Identified - We have identified the issue resulting in Workflow Actions being delayed for a subset number of customers and are working to resolve it. We will provide another update as soon as possible. If you have any questions, please contact our Support Team at support@bettercloud.com
Mar 22, 15:20 EDT
Investigating - We are investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com
Mar 22, 13:38 EDT
Mar 22, 2023
Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.