This incident has been resolved.

We have processed the backlog of delayed events. Updates to Users and Groups should be syncing in as expected. If you have any questions, please contact Support: support@bettercloud.com

Due to significant lag, updates to Users and Groups are being processed at a delay. This may cause certain Workflows and Alerts to trigger later than expected. We are monitoring as we process the delayed events and will provide another update soon. If you have any questions, please contact Support: support@bettercloud.com