Directory Updates Delayed

Incident Report for BetterCloud

Resolved

This incident has been resolved.

Posted Jul 24, 2019 - 16:57 EDT

Update

We have processed the backlog of delayed events. Updates to Users and Groups should be syncing in as expected. If you have any questions, please contact Support: support@bettercloud.com

Posted Jul 24, 2019 - 07:53 EDT

Monitoring

Due to significant lag, updates to Users and Groups are being processed at a delay. This may cause certain Workflows and Alerts to trigger later than expected. We are monitoring as we process the delayed events and will provide another update soon. If you have any questions, please contact Support: support@bettercloud.com

Posted Jul 23, 2019 - 16:19 EDT

This incident affected: User Automation (Directory).