Salesforce User Syncs

Incident Report for BetterCloud

Resolved

We have resolved the issue that affected Salesforce user syncs for a limited number of customers in BetterCloud, and everything should be back to normal. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

Posted Jan 25, 2023 - 19:42 EST

Monitoring

We have taken action to fix the issue that affected Salesforce user syncs for a limited number of customers in BetterCloud, and we are monitoring to ensure that everything is back to normal. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

Posted Jan 20, 2023 - 11:16 EST

Identified

We have identified an issue that may be affecting Salesforce user syncs for a limited number of customers in BetterCloud. Our team is actively working toward a resolution and we will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

Posted Jan 19, 2023 - 15:58 EST

Investigating

We are currently investigating an issue that may be affecting Salesforce integration user syncs for a limited number of customers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

Posted Jan 19, 2023 - 14:30 EST

This incident affected: Integrations (Salesforce).