Files grid intermittent loading issues

Incident Report for BetterCloud

Resolved

The Files grid loading issue is now resolved. No further loading issues were observed since the fix. Thank you for your patience. If you have any questions, please contact support at support@bettercloud.com

Posted Dec 17, 2021 - 17:15 EST

Monitoring

The Files grid is now loading consistently. We are monitoring to ensure that it continues to do so. If you have any questions, please contact support at support@bettercloud.com

Posted Dec 17, 2021 - 16:03 EST

Investigating

We are currently investigating intermittent loading issues with the Files grid in BetterCloud. We will provide an update in 60 minutes. If you have any questions, please contact support at support@bettercloud.com

Posted Dec 17, 2021 - 14:58 EST

This incident affected: BetterCloud (Files).