NextGeneration (ai.bettercloud.com): Unable to access Email tools for Google Workspace

Incident Report for BetterCloud

Resolved

We have resolved the issue preventing customers from accessing the Email tools section in BetterCloud's NextGeneration platform (ai.bettercloud.com). We apologize for any inconvenience this is may have caused. If you have any questions, please contact support by emailing support@bettercloud.com.

Posted Oct 09, 2026 - 15:24 EDT

Investigating

We are currently investigating an issue that is preventing customers from access the Email tools for Google Workspace in BetterCloud's NextGeneration platform (ai.bettercloud.com). We apologize for any inconvenience this is causing and will provide another update as soon as possible. If you have any questions, please contact support by emailing support@bettercloud.com.

Posted Oct 09, 2026 - 15:00 EDT

This incident affected: NextGeneration.