Workflow Delays

Incident Report for BetterCloud

Resolved

We are moving this incident to a resolved state after monitoring for stability throughout the day. Thank you for your patience. If you have any questions, please contact our Support Team at support@bettercloud.com

Posted Aug 05, 2022 - 15:13 EDT

Update

Workflows were processing normally as of 2:30AM EST. We are continuing to monitor for any further issues to ensure system stability. If you have any questions, please contact our Support Team at support@bettercloud.com

Posted Aug 05, 2022 - 09:16 EDT

Monitoring

We have implemented a fix and Workflows are now processing as expected for the customers who were affected. We will continue monitoring this issue for the next several hours and provide another update at 9:00AM EST. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com

Posted Aug 05, 2022 - 02:16 EDT

Investigating

We are investigating an issue that is causing Workflows to be delayed in executing for some customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

Posted Aug 04, 2022 - 22:38 EDT

This incident affected: BetterCloud (Workflows).