SAML Login Issue for BetterCloud Track
Incident Report for BetterCloud
We have identified and resolved an issue preventing customers using SAML to login to BetterCloud's Track UI (

As a result of the migration of the Track product to BetterCloud, Track admins who have previously configured SAML access for will need to reconfigure their SAML application to point to in order to login.

Please review the below Help Center Article for directions on updating your SAML configuration:¤tCategLabel=

We apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing
Posted Jun 06, 2024 - 17:21 EDT
This incident affected: Track.