Salesforce Integrations Frequently Disconnecting

Incident Report for BetterCloud

Resolved

We have resolved the issue resulting in Salesforce Integrations disconnecting for a subset of customers. We recommend you reconnect your Salesforce Integrations at your earliest convenience. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com
Posted Jun 21, 2024 - 15:12 EDT

Monitoring

We have pushed a fix to correct the issue resulting in Salesforce Integrations disconnecting for a subset of customers. We recommend you reconnect your Salesforce Integrations at your earliest convenience. We will continue to monitor the issue, but please contact our Support Team with any questions you may have by emailing support@bettercloud.com
Posted Jun 18, 2024 - 17:49 EDT

Identified

We have investigated and identified an issue resulting in Salesforce Integrations disconnecting for a subset of customers. We apologize for any inconvenience this issue may cause and will post updates as we know more. If you have any questions, please reach out to our Support Team by emailing support@bettercloud.com.
Posted Jun 18, 2024 - 12:49 EDT
This incident affected: Integrations (Salesforce).