Suspended O365 Integrations
Incident
Report for BetterCloud
Resolved
We have remediated the issue that resulted in the suspension of a limited number of Office 365 integrations.
BetterCloud was able to automatically reconnect a subset of customer affected Integrations. However, we advise any customer utilizing the Office 365 Integration within BetterCloud User Automation to check the Integration Center and manually reconnect as needed using the directions in our help center article.
We apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.
BetterCloud was able to automatically reconnect a subset of customer affected Integrations. However, we advise any customer utilizing the Office 365 Integration within BetterCloud User Automation to check the Integration Center and manually reconnect as needed using the directions in our help center article.
We apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.
Investigating
We have received reports indicating that some O365 integrations may be unexpectedly disconnecting. We are currently investigating the issue. We will provide further updates as more details become available. Please contact support@bettercloud.com with any questions or concerns.
This incident affected: User Automation (Core Services) and Integrations (Office 365).
Partial System Outage
Service Under Maintenance
Incident History