User Automation: Workflow Action Failures

Incident Report for BetterCloud

Identified

We have identified the root cause of the issue affecting the Microsoft and Google "Create User" and "Reset Password" Actions in BetterCloud's User Automation module and we are testing a fix. If you have any questions, please contact Support: support@bettercloud.com

Posted Nov 06, 2026 - 09:43 EST

Investigating

We are investigating an issue causing failures for certain customers using the Microsoft and Google "Create User" and "Reset Password" Actions in BetterCloud's User Automation module. We apologize for any inconvenience this may be causing and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

Posted Nov 05, 2026 - 14:10 EST

This incident affects: User Automation (Workflows).