Log4j or “log4shell” Security Vulnerabilities Investigation and Remediation Update

Incident Report for BetterCloud

Resolved

This incident has been resolved.

Posted Jan 10, 2022 - 14:32 EST

Monitoring

To our knowledge the “log4j” CVE-2021-44228 security vulnerability has not been exploited in our application environment. We are, of course, continuing to assess the BetterCloud systems, tools, and vendors for impact related to the vulnerability and continuing to monitor new developments on log4j.

For the most recent information on our log4j investigation and remediation efforts, please visit www.bettercloud.com/log4j-updates.

Posted Dec 16, 2021 - 18:00 EST

Partial System Outage

Major System Outage

Minor Service Outage

BetterCloud Status

Service Under Maintenance

Incident History