We are scheduled to make a minor configuration change to our Help Desk system on Wednesday, March 3rd at 6pm ET. While we do not expect any significant downtime, there is a possibility that email delivery to firstname.lastname@example.org
may be delayed or fail. If you experience any issue opening a ticket via email during this maintenance window, please use our Chat as an alternative, or resend your inquiry after this maintenance is complete. Thanks for your understanding!