Live Chat Outage
Incident Report for BetterCloud
Resolved
This incident has been resolved.
Posted Jul 24, 2024 - 15:15 EDT
Monitoring
Olark has implemented a fix and our Chat widget seems to be working normally again. We will monitor for awhile before resolving this incident, in case any issues recur.
Posted Jul 24, 2024 - 14:52 EDT
Identified
Chat is currently unavailable due to a Olark outage (https://status.olark.com/). Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.
Posted Jul 24, 2024 - 14:41 EDT
This incident affected: Live Chat Widget.
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Partial System Outage

Major System Outage

Minor Service Outage

BetterCloud Status

Service Under Maintenance

Incident History