BetterCloud Outage

Incident Report for BetterCloud

Resolved

Google reported the outage as resolved for all users and access to BetterCloud should be fully restored. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com
Posted Jul 17, 2018 - 16:31 EDT

Monitoring

The login issue was caused by a Google Cloud Platform outage and they reported it as being resolved for a majority of users: https://status.cloud.google.com/

It appears that functionality has been restored and we will continue to monitor the situation. Thank you for your patience.
Posted Jul 17, 2018 - 16:03 EDT

Investigating

We are currently investigating an issue that is preventing users from accessing BetterCloud. We will provide another update as soon as we have more information. If you have any questions, please contact Support: support@bettercloud.com
Posted Jul 17, 2018 - 15:20 EDT
This incident affected: User Automation (Core Services) and Google Administration.