Stalled Workflows

Incident Report for BetterCloud

Resolved

We have resolved the issue that impacted a subset of customer's workflow instances in BetterCloud. The impacted workflows have been reprocessed successfully. If you have any questions, please contact Support: support@bettercloud.com

Posted Jul 19, 2023 - 13:36 EDT

Monitoring

We have taken action to fix a subset of customer's workflow instances in BetterCloud. The impacted workflows have been reprocessed successfully and customers may notice delayed Wait for Duration steps. We are currently monitoring the issue and we will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

Posted Jul 17, 2023 - 12:59 EDT

Identified

We have taken action to fix a subset of customer's workflow instances in BetterCloud. The impacted workflows will be reprocessed and customers may notice delayed Wait for Duration steps. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

Posted Jul 14, 2023 - 23:02 EDT

Investigating

We are currently investigating an issue affecting a subset of customer's Workflow instances. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.

Posted Jul 14, 2023 - 15:56 EDT

This incident affected: BetterCloud (Workflows).