Directory Updates Delayed

Incident Report for BetterCloud

Resolved

This incident has been resolved. Updates to users and groups may should be processing as expected.

Posted Aug 05, 2019 - 20:12 EDT

Monitoring

We have taken action to fix an issue that is causing directory updates to be delayed. We are monitoring the resulting lag as we process the backlog of delayed updates. Until we are caught up, updates to users and groups may take longer than expected to process, and Workflows/Alerts may trigger later than expected. If you have any questions, please contact Support: support@bettercloud.com

Posted Aug 05, 2019 - 10:31 EDT

This incident affected: BetterCloud (Alerts, Directory, Workflows).

Partial System Outage

Major System Outage

Minor Service Outage

BetterCloud Status

Service Under Maintenance

Incident History