Spend Optimization (fka: Track) Outage

Incident Report for BetterCloud

Resolved

We have monitored our services for stability and are confident this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com

Posted Mar 25, 2025 - 10:21 EDT

Monitoring

We have identified and fixed the issue affecting Spend Optimization (fka: Track), and are monitoring for stability.

We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com.

Posted Mar 25, 2025 - 09:50 EDT

Investigating

We are currently investigating an issue preventing customers from logging into Spend Optimization (fka: Track). Affected customers may experience a white screen while logging into the Spend Optimization side of the platform.

We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, feel free to reach out our Support Team by emailing support@bettercloud.com.

Posted Mar 25, 2025 - 09:45 EDT

This incident affected: Spend Optimization.