Live Chat Outage

Incident Report for BetterCloud

Resolved

The issue with our Chat service has been restored. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com
Posted Aug 05, 2026 - 18:28 EDT

Identified

Chat is currently unavailable due to an outage with our Chat provider, Olark. Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.
Posted Aug 05, 2026 - 16:14 EDT
This incident affected: Live Chat Widget.
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Partial System Outage

Major System Outage

Minor Service Outage

BetterCloud Status

Service Under Maintenance

Incident History