Alert SMS notifications not sending

Incident Report for BetterCloud

Resolved

BetterCloud Alert SMS notifications are now sending again. Thanks for your patience. If you have any questions, please contact the support team at support@bettercloud.com
Posted Dec 11, 2021 - 14:37 EST

Identified

Alert SMS notifications are temporarily not sending. We are working on a fix for this issue. In the meanwhile, Alert notifications can be sent through Workflows using Slack or Email.
If you have any questions, please contact the support team at support@bettercloud.com
Posted Dec 11, 2021 - 00:11 EST
This incident affected: User Automation (Alerts).
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Partial System Outage

Major System Outage

Minor Service Outage

BetterCloud Status

Service Under Maintenance

Incident History