Resolved -
This incident has been resolved.
Dec 19, 17:52 EST
Investigating -
We have identified and are investigating an issue causing delays for workflow actions and Self Service Agent & integration installation errors for a subset of customers. Our engineering team has applied changes that have reduced the impact, and we are continuing to monitor affected services to ensure normal processing is fully restored. We apologize for the inconvenience this may be causing and will provide additional updates as more information becomes available. If you have any questions, please contact our Support Team by emailing support@bettercloud.com
Dec 19, 14:47 EST
Completed -
The scheduled maintenance has been completed.
Dec 10, 18:39 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 18:00 EST
Scheduled -
BetterCloud is scheduled to undergo routine maintenance on Wednesday, December 10th 2025 from 6:00pm to 8:00pm EST. During this time, customers will not be able to login to User Automation, Spend Optimization, Google Administration, File Governance (app.bettercloud.com, trackapp.bettercloud.com, g.bettercloud.com, fg.bettercloud.com). If you have any questions, feel free to reach out to support at support@bettercloud.com
Dec 4, 19:02 EST