BetterCloud Status

All Systems Operational

User Automation Operational

Core Services Operational

Alerts Operational

Directory Operational

Files Operational

Workflows Operational

Privileges Operational

Audit Logs Operational

Platform API Operational

Applications Operational

Dashboard Operational

Data Protection Operational

Global Search Operational

Workflow Activity Feed Operational

Content Scanning Operational

Spend Optimization Operational

Google Administration Operational

Integrations Operational

Atlassian Operational

Azure AD Operational

BambooHR Operational

Box Operational

Dropbox Operational

Google Operational

Namely Operational

Office 365 Operational

Okta Operational

OneLogin Operational

Salesforce Operational

Slack Operational

Zendesk Operational

Zoom Operational

Workday Operational

Slack Enterprise Grid Operational

Live Chat Widget Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

Workflow Action Delays

Resolved - We have monitored our services for stability and are confident this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com
Nov 19, 16:35 EST

Monitoring - We have implemented a fix that was causing Workflow Action delays for a subset of customers and are monitoring for stability.

We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com
Nov 19, 15:10 EST

Identified - The fix implemented to resolve Workflow Action delays has not worked as expected. Workflow Action delays are still impacting a subset of customers and we are exploring other options to fix this issue.

We apologize for any inconvenience this is causing and will provide further updates as soon as possible. If you have any questions, please contact our Support Team at support@bettercloud.com
Nov 19, 13:39 EST

Monitoring - We have implemented a fix that was causing Workflow Action delays for a subset of customers and are monitoring for stability. Impacted customers may experience residual Workflow Action delays for a brief period of time while we monitor for stability.

We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com
Nov 19, 12:16 EST

Identified - We have identified the issue that is causing Workflow Action delays for a subset of customers. We are taking corrective action to resolve this issue as soon as possible. Customers may experience temporary UI disruptions for a brief period of time while we take corrective actions.

We will continue to provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com
Nov 19, 10:10 EST

Investigating - We are currently investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com
Nov 19, 09:20 EST

Nov 18, 2024

UI Outage on User Automation Module (aka: app.bettercloud.com)

Resolved - This incident has been resolved.
Nov 18, 22:44 EST

Update - We have monitored our platform for stability and believe this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.
Nov 18, 19:10 EST

Monitoring - We have identified and fixed the issue preventing a subset of customers from loading the User Automation module (aka: app.bettercloud.com), and are currently monitoring for stability.

We will provide another update as soon as possible. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.
Nov 18, 18:56 EST

Investigating - We are currently investigating an issue preventing a subset of customers from loading the User Automation module (aka: app.bettercloud.com). Our team is working to remediate this issue as soon as possible. We apologize for any inconvenience this issue may be causing, and will provide another update as soon as possible.

If you have any questions, please contact our Support Team by emailing support@bettercloud.com.
Nov 18, 18:46 EST

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

Workflow Action Delays

Resolved - This incident has been resolved. A subset of customers who may have experienced additional impact have been contacted directly. If you have any questions, please contact our Support Team.
Nov 8, 16:45 EST

Monitoring - We have identified and resolved the issue causing Workflow Action delays for a subset of customers and are currently monitoring for stability. If you have any questions, please contact our Support Team by emailing support@bettercloud.com
Nov 7, 19:55 EST

Nov 7, 2024

Nov 6, 2024

Unable to install BetterCloud built Action Only Integrations in app.bettercloud.com

Resolved - We have resolved the issue preventing BetterCloud built Action Only Integrations in BetterCloud from being installed or reconnected. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com
Nov 6, 19:55 EST

Investigating - We are currently investigating an issue preventing customers from installing or reconnecting BetterCloud built Action Only Integrations in BetterCloud. We apologize for the inconvenience and are working to remediate the issue as soon as possible.

If you have any questions, please contact Support: support@bettercloud.com
Nov 6, 15:06 EST